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No More Losing Revenue
Sell More With Automated Social Proof

Send automated review requests, collect social proof, and showcase customer testimonials to push your ROI through the roof. 
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Shopify Product Reviews App
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Collecting Social Proof Just Got Easier

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Collect customer reviews, moderate and manage, and showcase with advanced brandable features. Let elegant product reviews bring you more sales than ever with automated social proof while you’re counting more revenue and handling better growth.

Build Your Brand Trust While Sleeping

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Don’t have enough customer reviews on your product pages? We’ve made it possible that social proof is coming at you while you’re not even looking at it. 
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Get Customer Reviews More Than Ever 

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Automated Review Request Email & SMS

Customers are ghosting you after each sale? Send automated SMS and email and ask to leave a review! Time, text, design, everything is customizable to your test. Be it the SMS, Email, or automated follow-up.
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Offer Discounts, Get Photo & Video Reviews

Photo and video reviews boost trust like wildfire. So, offer your customers custom discount codes if they leave photo and video reviews. You can set one code for all, or a single code for each review.
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Easily Import Reviews From Multiple Sources

Do you already have reviews on platforms like AliExpress and Amazon? ReviewXpo will import all those social proofs to your store effortlessly. All you need to do is, select the file or source and click import.
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Showcase product reviews for social proof

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Branded Modern Review Widgets

Make your storefront stand out with beautiful review widgets customized to your branding. You can choose different looks and feel for the reviews to match your store design.
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Easy Drag-and-Drop Setup

Looking 1000x better with your reviews shouldn’t be hard. You can customize everything about the widgets and how the reviews look without knowing anything about coding.
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Attention-grabbing Review Pop-ups

Don’t let visitors go without buying. Grab their attention with a review FOMO pop-up as extra social proof as they tend to exit. And yes, you can customize it as you want.
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Customer review management made easy

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Moderate, approve or decline new reviews

Take control of what lives on your store. Moderate submitted customer reviews before approving or declining them. Don’t allow bad reviews ruin the fruits coming in.
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Insightful analytics for measuring performance

To ensure exponential growth, you have a wholesome analytics dashboard. Take data driven decision with shopping experiences, packaging, delivery, support, and more.
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Reply to customers reviews and engage

You get loyal customers when you interact with them in reply of their reviews. The sooner, the better. ReviewXpo will take care of that by replying their reviews with AI
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Better SEO ranking: More organic traffic

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Optimized for Google search results

All the reviews are optimized for Google search result page so you can get more organic sales. Your products will be more visible in search results with rich snippets.
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Increase conversions with Google seller ratings

Your Google Shopping Ads bring more effective results with better user reviews. ReviewXpo ensures you have a low acquisition costs with more click-through rates.
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More organic sales with automated product ratings

Authentic customer reviews and star ratings in search results attract organic traffic. We automate that for you so you get more sales from the search results.
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More social shares for organic marketing

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More social traffic, brand discovery, and loyalty

Get more sales, loyalty, and branding with ReviewXpo. It’s a complete solution to leverage user generated content on your social channels to boost traffic and brand awareness.
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Post reviews to social media automatically

Why spend hours every day, collecting, moderating, and sharing your social proof on social media? Let’s automate everything using ReveiwXpo and let the sales com in.
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Let your customers share their reviews too!

Leverage social proof better than ever by letting your customers share their amazing reviews on their social handles. Bring more happy customers with strong branding.
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Take full control of your social proof

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Designed for businesses of all sizes

ReviewXpo is an enterprise-grade Shopify application suitable for businesses of any size, big or small. It’s adaptable to SMBs or one-product stores and scalable as you grow.
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GDPR and other data privacy compliant

We maintain data privacy protection very strictly. Therefore, we are GDPR compliant. Your data is fully under YOUR control, and your store is more secure with ReviewXpo. 
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Adaptable to any theme with advanced customization

ReviewXpo is adaptable to any Shopify theme you use. To help you do better branding with your store, we offer advanced customization options to control how your reviews look.
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Product Reviews: now more personalized

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Ratings and stars types as you like them

You have control over how your reveiws look from the ground up. Decide how the review stars look: stars, happy face, thumbs up, etc., with multi-criteria review options.
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Review request email & SMS are personalized

Control how the emails and SMS look and feel before you automate them with follow-up. Decide when they get it, what it says, and address them with personalized text, like name, order, product, etc.
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Customized for a branded look & feel to email

Customize the style and appearance of your email and SMS, resembling your brand’s look and feel. Just like your branded review widgets. Set this all up with your branded email addresses.
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How to Add Product reviews on Your Shopify Store using Shopify Reviews App

Do you know? Trustpilot says that 9 out of 10 people around the world take the time to read reviews before buying anything online.

It’s crucial to collect and get authentic customer reviews (not fake ones) for your online products. And it would make your online store reliable, trustworthy, and a better place to make purchases.

This is possible when you use a smart review app for your online store and take this factor as a serious one. However, it’s a tough task to find the best review app for a Shopify store. 

But if you can align your issues and draw your plan for what you need, then you can pick up the right one for your Shopify store. Once you find it, it will surely drive more sales along with customer trust.

But before we show you how to add a review app to the Shopify store, we want to discuss why online reviews matter and the benefits you’ll get after using an online review tool for your Shopify store.

Online Reviews Are Important for Both Customers & Businesses?

Absolutely, yes.

As said above, authentic customer reviews build trust, loyalty, and reliability. One of the main reasons is that around 90% of consumers read online reviews before visiting a business. And 88% of consumers trust online reviews as much as personal recommendations - Invesp.

If your review section of the product page is not organized and up to the mark, then you're definitely missing out on an opportunity to grab a potential customer base. And it will create a very bad impression on your online store, for sure.

Let’s see why online reviews are important for customers and businesses:

  1. Make your online store a trustworthy place.
  2. Provide social proof.
  3. Increase brand trust and dependability.
  4. Help to understand customers better and improve services and quality.
  5. Have an immediate impact on sales.
  6. Influence purchasing decisions.
  7. Help confirm the authority.
  8. Increase E-A-T (Expertise, Authority, and Trustworthiness).
  9. Reviews improve Google SERP rankings.
  10. Enhance the brand’s online visibility.
  11. Negative reviews sometimes create sales opportunities.

Apart from these common benefits, there are a lot of useful outcomes of online reviews. Let’s see what statistics say about online reviews.

  • 93% of users say online reviews have an impact on their buying behavior.
  • Almost half of all internet users post online reviews every month.
  • 81% of customers utilize Google to consider local businesses.
  • Yelp acquires 26,830 new reviews per minute.
  • "Tripadvisor" passed 1B reviews in 2022.
  • 75% of businesses don’t respond to negative reviews.
  • Nearly half of online shoppers say they trust reviews from third-party sites more than reviews on retailer sites.
  • Almost half of all people who use the internet (47%) say they post reviews about a product, company, or service every month.
  • Almost 53.3% of customers expect businesses to respond to their negative reviews within a week.

It clearly shows that a smart review system for an online store is a win-win thing, for sure. Now let’s talk about one of the popular e-commerce yet fully-hosted platforms—Shopify; and how it will be beneficial for you if you use a review app for your Shopify store.

Shopify Product Review System - Explained

We already know that an online review system is a vital part of any eCommerce platform. From Amazon and Big Commerce to WooCommerce or Magento, every eCommerce marketplace platform has its own review system and process.

Customers can visit, investigate the product details, go through the reviews, and then come to the buying decision if everything goes well in their favor.

Shopify is a popular eCommerce platform and a fully hosted solution. It means it operates on its own servers and you don’t have to buy web hosting, write any code, or install any software to use it.

Apart from that, it’s a web app (SaaS) that lets you create your own online store easily. It gives you a wide range of "themes" that you can change to fit your own brand, and lets you sell both physical and digital products.
Like other eCommerce platforms, customers can also add their reviews and leave their ratings on a product or service taken from the store. 

However, the truth is that you can't modify the review system on your own because Shopify doesn't have a built-in way to handle or gather product reviews in this manner. For that, you would need to get help from a third-party Shopify reviews app.

There are different available Shopify reviews apps that you can find in the Shopify App Store. For that, you can buy the most desired ones for your store. Some of them offer a free trial, so you can give it a try before purchasing the pro package. Then customize the app depending on your needs.

However, you might be thinking, "Why would I need a Shopify Reviews App for my store?" right? Well, let’s move on to the next section.

Why Do You Need Shopify Reviews App For Your Shopify Store?

As discussed above, Shopify doesn’t have a default review system. So, adding an online review system to your Shopify store could make your store more reliable and trustworthy. In that case, a review app or tool could help you manage, control, and oversee all the customers’ reviews from a centralized place. 

This will also help you take the necessary steps whenever they are required.

"Almost 59% of people check the ratings and reviews before downloading a new app" - Apptentive

By using a reliable Shopify review app, you can get several facilities such as: 

  1. Easy to gather & display reviews of your customers.
  2. The visitor will have an overview of your product quality after they see the authentic reviews.
  3. Let you customize the review system or process depending on your store’s policy.
  4. Help you verify your business reputation.
  5. Build a strong connection & relationship with your customers.
  6. Make your online store a trustworthy place.
  7. And lastly, increase conversion rates yet sales.

Let’s check out the next section:-

How to Pick the Best Shopify Reviews App for Your Store

As an online shop owner, it’s a tough decision to choose the right review app for your Shopify store. You have to take this course seriously and consider some metrics to pick up the most suitable ones for your store such as scalability, ease of use, simplicity, integrations, useful feature and so on. Along with these, the pricing is also a valuable thing to consider before using a Shopify review app.

For example, we have made a list of parameters to help you choose the best solution for your e-commerce store. Let's examine each one in turn:

  1. Easy to Use: Many Shopify owners are not technically sound and most of them don’t know how to code or customize technical things. So an easy interface with simple options could make their experience better and smoother.
  2. Photo/Video Review Options: A photo or video option with the review process could make the customer feedback more authentic & real. So when any visitor comes to your store, can see the reviews along with the product photos/videos. Surely, it will make your store a reliable place to purchase products.
  3. Store SEO: Like other ranking factors of a website, now Google gives much priority to a store if it’s optimized correctly. And online reviews help your online store to get exposure in time also for the Google SERP. A good review app must have this option with the available customizing scopes such as metadata, tag, store image alt+tag, and so on.
  4. Review Reminder Email: Another interesting function you can check out in a Shopify App is the review reminder email feature. An automated email will be sent right away to your customer's email address if they forget to leave you a review or feedback. It will request feedback from customers who have made purchases from your Shopify store.
  5. Advanced Settings Options. 
  6. Migration (Import-Export Feature): An easy-to-migrate or import-export feature could be a great addition to a Shopify app. It will help store owners to migrate all the previous review data from one to another. So they can customize and show their older reviews to the new app.
  7. Integration with Other Features: A fruitful review system may not only be relied upon basic configurations, rather it must have some other integrations like design options, email marketing features, and advanced ad filtering options store.
  8. Advanced Review Management Options: A shop owner must have the scope to moderate reviews at any time s/he wants.
  9. Super Affordable: An affordable price could encourage many small-medium businesses to buy the review app. The price range must be in a place so that store owners could easily purchase it.
  10. 24/7 Customer Support: Store owners may find it hard to install, troubleshoot, and customize new apps. They need a support team that is eager and quick to help. So a dedicated customer support team could handle all these hassles quickly and give the store owners the freedom to run the app smoothly.
  11. Social Sharing & Marketing: A simple social sharing could add more value to your store. By sharing the customer reviews on social platforms, you can attract more visitors to the store. This way your store could get immediate exposure and get instant social traffic.
  12. Insightful Analytics for Estimating Performance: It will help store owners to know the possibility of improvement and analyze customer happiness data. This is a must-have feature that a store owner looking for

We have compiled this list after going through many different product review apps in the Shopify store. Before you buy a review app for your store, you can make sure it meets these needs and fits into your time, budget, and resources. Check out our list of the best review app for Shopify.

Let’s see how to add a product review app to a Shopify store.

How to Add Product Reviews on Your Shopify Store

Since Shopify doesn't come with a built-in review system, the best way to add reviews to your Shopify store is to install a product reviews app. Here is a comprehensive guide on how to add product reviews on your Shopify store, and we'll be using ReviewXpo, for reference.

Installation and Onboarding

Step 1: Search and open “ReviewXpo Product Reviews App” from the Shopify app store and click on “Add App”.

ReviewXpo Shopify Product Reviews App

Step 2: Select "Install app" to download ReviewXpo to your Shopify store.

How to Add Product Reviews on Your Shopify Store: Installation

Step 3: Choose your preferred plan and click on "Let's Get Started".

How to Add Product Reviews on Your Shopify Store: On-boarding

Step 4: Choose the “Brand and Star color” based on your preferences. Likewise, you can click "Skip" because they can be changed at any time.

How to Add Product Reviews on Your Shopify Store: Set Brand Color

Step 5: Customize your "Auto Review Request Email" to send emails asking for reviews after a product purchase. Or select "Skip" to maintain the default configuration. This is completely customizable at any time.

How to Add Product Reviews on Your Shopify Store: Automated Review Request Timing

Step 6: Click on "View the Dashboard" to complete the onboarding procedure.

How to Add Product Reviews on Your Shopify Store: Successfully Installed

Now you are ready to set up your review section.

Integration of Review Widgets

Two review widgets are available from ReviewXpo:

  1.  "ReviewXpo Reviews" which displays comprehensive customer reviews.
How to Add Product Reviews on Your Shopify Store: All Reviews List
  1. "ReviewXpo Ratings" which displays the overall star rating from your reviews.
How to Add Product Reviews on Your Shopify Store: Product Star Ratings

You won't need to manually add the review section to your Shopify store after installation because ReviewXpo will automatically integrate the widgets into your products page. The position can also be changed to suit your preferences.

Review Widgets Placement Customization

You are aware that the default positions of the widgets' can be modified to suit your preferences. So as a bonus part, we'll demonstrate how to customize the review widgets in this section.

Step 1: From the "Online Store" dropdown, open "Themes".

How to Add Product Reviews on Your Shopify Store: Browse themes

Step 2: Click on "Customize" to open the theme editor webpage.

How to Add Product Reviews on Your Shopify Store: Customize theme

Step 3: Click the "Home page" dropdown in the top center of the page, then select "Products" to open the "Default Product" page.

How to Add Product Reviews on Your Shopify Store: Theme editor navigation

Step 4: Drag and drop any widget from the sidebar into the section you want to use it in.

How to Add Product Reviews on Your Shopify Store: Widget placement

 Step 5: Lastly, click "Save".

How to Add Product Reviews on Your Shopify Store: Widget placement & save

Regardless of the app you choose to install, make an effort to become familiar with it completely so you can use it with ease to generate reviews and increase conversion.

FAQ Regarding the Shopify Reviews App

Is Shopify Safe to Use?

Yes, of course, it’s 100% safe to use. Shopify is Level 1 PCI DSS compliant, which means that it meets all six types of PCI standards. It keeps your network safe. It has dedicated programs for quick issue fixes and tests and checks the network regularly.

How Do I Add Reviews on Shopify 2023?

You can add your reviews on Shopify in the following ways:-

Step 1: Navigate to the Shopify theme editor.

Step 2: In the theme editor, find the product page template.

Step 3: Click “Add section” and find the reviews section under “Apps”.

Step 4: Customize your Product Reviews block(s).

What Is the Best Shopify Review App?

ReviewXpo is the best Shopify review app right now. Here, you can send review requests to customers via email and SMS. For every review, you can provide your customers with special discounts. Additionally, you have the option to customize your review widgets and can decide to display reviews according to your preferences.

Is It Wise to Have Fake Reviews on The Shopify Store?

No. Fake reviews violate Google's guidelines. If you get caught, your pages could be removed from the search results, you could be banned from Google, and you could lose all of your rich results.

What Are the Best Practices to Build Customer Trust?

Here are some real practices that you can follow to build real customer trust:

  1. Don’t Fake It till You Make It.
  2. Make your customer's review visible on the website.
  3. Be honest and don’t delete negative reviews. A recent study by Capterra revealed that 52% of people trust products more with a few negative reviews.
  4. Try to be proactive and listen to your customer's needs.
  5. Try to pinpoint their issues and let them get it done.

What Are the Benefits of Reviews?

Customers can trust that your business will do what it says it will do if they see that you respond to reviews and use them to make your business better. And positive reviews that talk about your company's mission and values can help potential customers figure out what kind of business you run.

So Ready To Use The Best Shopify Reviews App for Your Store?

Using a top Shopify app, you can take your eCommerce store to the next level by collecting and displaying reviews on your store. This helps to make an easier decision for customers whether to buy from you or not.

"According to the latest update of online reviews - the conversion rates of product pages with reviews are up to 3.5 times higher than those that don’t. "- Bazaarvoice

There is a huge chance for your business if you still haven’t used any review tool or app for your Shopify store. So, think about the facts we've talked about so far and make sure your plan fits with ReviewXpo's features, functions, and pricing plans.

Also, in the tutorial part, we have demonstrated how you can easily add a review app to your store. We hope that this guide helps you to make a wise decision in due time. 

Take your time, carefully check the considerations we talked about above and make your wise decision. Do let us know in case we missed anything to add to this guide. We’re open to getting any feedback and suggestions from you.

So, start using the Review App right away to get some genuine reviews for your online store!