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Do you know that Shopify is discontinuing its product review app? Right now, it has become very crucial to make the shift to an alternative review app to scale your business. 

In this article, we are going to show you the 5 best alternatives that will help you collect and manage reviews. Besides, you will learn about:

  • The key features of these apps.
  • What they are like to use.
  • How much did they cost.

So, without further ado, let’s start the conversation. 

Why Do You Need an Alternative to the Shopify Product Reviews App?

There are several reasons why you may need an alternative review app for your Shopify store. They are:

Collecting Impactful Reviews: Reviews play a crucial role in building trust and credibility for your online store. 

Without a proper review app, you may risk losing the ability to collect and display customer feedback. Thus, an alternative is required to boost your sales. 

Customization and Features: Shopify’s native review app has served basic review management needs. 

But the alternatives we’re going to mention come with some amazing features and customization controls. AI-powered tools, customizable widgets, social sharing capabilities, advanced analytics, etc. will enhance customer engagement and put you ahead of the competition.

Integration: Many alternative review apps are designed to integrate smoothly with many e-commerce marketplaces, including Shopify. 

Scalability: Some review apps offer tools that help you expand your review strategies and grow your customer base. Feature-rich apps will give you better control to manage your business. 

Support and Updates: While Shopify discontinues its review app, you may lose access to ongoing support and updates. Thus, an alternative option becomes crucial for better customer support and regular updates.

You need an alternative solution for your Shopify store to ensure continuity of reviews, customer management, advanced customization, and features, and to boost your sales.

Alternatives to the Shopify Product Reviews App

Here’s a chart that shows the overview of the alternative review apps. Take a look:

Overview of Alternative to Shopify Product Reviews App

Detailed Review of Shopify Alternative Review Apps (Tried and Tested)

The above chart will give you a basic idea about the alternatives. Now, go through the detailed narration about these alternatives to reach a decision.

1. ReviewXpo

ReviewXpo takes the first place in the race because of its AI-powered multi-functionality features and usage on Shopify. There are lots of good reasons for it to come up on top. 

The impressive thing about this app is, its easy-to-use nature. The easy steps of onboarding will make you feel like you’ve used this app before. 

The short tutorial videos of the review management operation and customization make it super easy for beginners. 

Secondly, its advanced features help you to collect automatic reviews, follow up, and interact with customer feedback automatically so that you can focus on your business more. This app will surely make your life easy and smooth.

Here are some key features that can change the game of your Shopify store:

  • Automated customer review collection.
  • Follow-up with customers with automated review replies.
  • Display customer reviews with eye-catchy customizable widgets.
  • Interact with customer reviews so that customers feel attended.
  • Optimization for email marketing and SEO strategies.
  • Import reviews from various sources and in various formats.
  • Dedicated customer success manager.

This AI assistant focuses more on building your brand and takes care of the nitty-gritty of your Shopify store.

How Much ReviewXpo Cost?
ReviewXpo offers an affordable and wide range of pricing according to your needs. Its pricing plans are:

Free Forever- This plan offers reviews and rating widgets, widget customization, AliExpress reviews importer, 50 review request emails/month, and no custom branding.

Growth ($15 a month)- In this plan, you’ll get 500 review request emails/month, all free features, discounts & photo reviews, moderation, custom CSS, and different types of widgets. 

Pro ($49 a month)- with this most popular plan you’ll get 1500 review request emails/month, features of the Growth plan, custom questions, group products, badges widgets, and replies to reviews.

Power ($115 a month)- This plan comes with 10k review request emails/month, video reviews, AI-generated auto-reply, custom CSS, a dedicated customer success manager, and all Pro features.

With AI-powered features, ReviewXpo is very hard to beat as it takes care of all the tasks automatically. You don’t have to waste your valuable time managing customer feedback.

From the onboarding process to the support system, ReviewXpo will optimize your shop, which will boost your sales, and build your branding. 

Besides, the app is optimized for your email marketing and SEO strategy. The app works perfectly, focusing on scaling up your business and enriching customer engagement.

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2. Judge.me


Judge.me is one of the widely used apps. It offers an easy onboarding process and comes with some basic customizing widgets to manage your reviews. 

This app also provides guidelines through tutorial videos. The simple and limited customization controls can be beneficial for small-scale businesses. 

Besides, you can keep track of your customers and their feedback through emails. Here are the key features of this review management app: 

  • Unlimited product reviews.
  • Photo and video submissions for reviews.
  • SEO-rich snippets.
  • Q&A with the subscription plan.
  • All review pages with the subscription plan.

How Much Does Judge.me Cost?
Judge.me offers two simple plans for the users. They are:

Free Forever- This plan includes product review requests and basic features.

Awesome ($15 a month)- The plan includes all the free features, you’ll get Q&A, various custom widgets, and no branding.

3.Loox Product Reviews

Loox Product Reviews

Loox is another well-known review app. The app offers easy control and setup for you.

The app offers an easy onboarding process and easy control to interact with the interface. If we talk about the features, Loox offers some good selections, they are:

  • Social proof widget, which shows the reviews made by existing customers. This contributes to improved conversion rates.
  • You can offer incentives for future orders to your customers if they leave photo or video reviews.
  • You can use Loox to upsell products.
  • Loox offers a referral program. Through this, you can create offers to encourage your customers to recommend your store to their friends and family.

Loox doesn’t come with advanced features like automated emails, interaction, Q&A, and many more like ReviewXpo or Judge.me, but its basic functionality can be a handful one for e-com setup.

Price Plans
As per our comparison and test, Loox stays on the expensive side. The price plans they offer:

  • Beginner ($9.99 a month)- All the basic features.
  • Growth ($34.99 a month)-  This plan includes 300 email requests.
  • Unlimited ($299.99 a month)- All features comes unlimited. 

Though Loox offers its service at a bit higher cost, its basic functionality of adding reviews, Shopify integration, admin interface, etc. is user-friendly. 

The widget option and style or the display are eye-catching. It can contribute to enhancing your sales and brand recognition.

4. Fera Product Reviews

Fera Product Reviews

Fera offers both product review collection and store review collection at the same time. This feature is so impressive that it is preferred by many users.

Apart from review collection, you can perform basic customer feedback management activities. The beneficial features it offers are:

  • It displays all of your reviews along with Facebook reviews, Google, and other platforms.
  • Customers can easily add photos and videos to their reviews. 
  • You can showcase your overall rating on your shop’s pages.
  • You can display group reviews if you sell similar products.  

Fera offers four plans, they are:

Free- With the free plan, Fera offers 10 review email requests a month. 10 MB storage for photo/video reviews.

Startup ($7 a month)- You’ll get 100 review email requests a month. 100 MB storage for photos/videos and 3 widgets.

Small ($19 a month)- This plan offers 1000 review email requests a month, 1 GB of storage, and 10 widgets.

Medium ($29 a month)- you’ll get 10,000 email requests a month, 10 GB of storage, and 20 widgets. 

Fera offers really easy and good navigational control from an admin perspective. You’ll understand the app as soon as you install it on your store. 

The reason to put this app on number four is its pricing plan. The absence of enough storage and widgets makes it number four in our editorial choice.

6. Growave


The last app in the list is Growave, and it’s more than a review app. The app serves as a marketing app for your Shopify stores. 

The features of this app are:

  • The app offers Loyalty & Rewards to customers. Customers earn points on their purchases that can be used to redeem a variety of different rewards. 
  • Through the app, you can incentivize customers to refer their friends and family to your store. 
  • You can collect reviews from your existing customers and offer them discount coupon offers.
  • The app provides an Instagram UGC facility. Through this, you can display Instagram galleries in your Shopify store. 

Growave offers 4 price plans, they are:

  • Basic ($9 a month)- it’s applicable to up to 75 orders a month.
  • Starter ($19 a month)- This plan is valid for 150 orders a month. 
  • Medium ($49 a month)- It’s valid for up to 500 orders a month + 24/7 live chat. 
  • Enterprise ($299 a month)- This plan is valid for up to 3,500 orders a month + all the features mentioned above. 

Growave could be a good choice if it could come with customization options for widgets. The customization process is a little less intuitive than some of the other apps mentioned above.

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Things To Keep In Mind To Choose The Right App

Here are a few things you should keep in mind before choosing the right app for your Shopify store. They are:

Ease of setup
Apps that have the user-friendly interface will help you most to carry out the review management tasks. Things you should checkup before switching to a new app are:

  • Seamless onboarding process
  • Quick transition to the new platform
  • Helpful guides 
  • Best customer support

Considering all these aspects, ReviewXpo fulfills these criteria and offers a smooth transition without losing your previous reviews and data. 

ReviewXpo preserves your existing reviews from the older version. You can easily setup this app with a few clicks. 

Review Collection
We listed and rated apps that are well-equipped with the tools that collect impactful and authentic customer feedback. Here are a few things you should check:

  • Impactful and authentic review collection automatically.
  • Video and photo review collection
  • Interaction through reviews
  • Rating widget
  • Eye-catchy review widgets.

These are the crucial aspects you should check before switching to a review management app.

According to our test, ReviewXpo fulfills these criteria perfectly. From automated review collection to displaying them with interactive widgets, RevieXpo does it all effortlessly.

Personalized Followup
Make sure your customers are attended to properly with emails and follow-ups. Check out these things before switching to another alternative:

  • Automated email follow ups and review requests.
  • Personalized email requests.
  • Sending automated discount offers or coupons for leaving reviews.

Following up with customers for reviews is vital in collecting reviews. ReviewXpo won the battle here for sending automated emails and coupon offers to customers automatically.

The app reduces your efforts for sending emails and following up with customers. This not only saves your time but also enhances your productivity.

AI Customer Review Reply
Efficiently managing customer reviews can be challenging, especially as your stage grows. You should consider a few things that alternatives offer. 

ReviewXpo offers AI-generated review replies and automated interactions. This showcases that your customers are properly attended to, which contributes to customer satisfaction. 

With this feature, you don’t have to spend hours interacting with customers. Meanwhile, you can focus on growing your business.

Pricing is another vital aspect we considered while evaluating the alternatives. We prioritized price plans that align with your budgetary strategies. 

You should look for an alternative, that offers flexible pricing with amazing features. In this case, ReviewXpo offers value-for-money pricing plans that cater to your different business needs.

With some amazing affordable and competitive pricing plans, ReviewXpo stays ahead of the competition. 


To sum things up, the discontinuance of Shopify's review app raises the necessity of switching to other alternatives.

Between the two competitive review management apps, ReviewXpo stays ahead of the competition because of its easy-to-use nature, automated features, and so on.

ReviewXpo stands out for its easy onboarding process, automated review collection, personalized follow-up capabilities, AI-powered review replies, and flexible pricing plans. 

Don’t wait, seize the opportunity to boost your Shopify business and sales. 

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By Editorial Team


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