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Customer reviews play as the protagonist for the success of your business. You need an all-rounded review management app, from collecting reviews to managing them.

From the tons of choices today, we will make a detailed comparison between two apps, ReviewXpo and Loox. 

Between the two review management apps, ReviewXpo comparatively offers better features with affordable and competitive pricing than Loox. Its AI-powered features, customer engagement, automated review requests, and other features help your business grow.

We’ll break down all the features and benefits they offer. We’ll help you to decide which you should go with. 

In this comparison article, we’ll answer questions like:

  • How they stack up against each other.
  • Which of them provides the best value-for-money service?
  • Which one eases your efforts in customer review management?

So, without further ado, let’s dive deep into this comparison article.


ReviewXpo is a dynamic review management app that combines AI to give you automated control. With an array of features, it boosts social proof and enhances your store’s credibility.

Key Features
ReviewXpo comes with some handy and useful features. They are:

  • Automated email review requests with discount coupons for reviewers.
  • Eye-catching widgets & cloud-hosted reviews
  • 24/7 support and dedicated customer success manager
  • AI-generated reply to the customers

Loox is designed and curated, focusing on the visual presentation of reviews. It collects beautiful visuals and offers various types of widgets and layouts.

Key Features
This review management tool offers some key features. They are:

  • Social proof marketing
  • Sends discount or coupon code for the reviewers
  • Auto-generated emails
  • Google shopping integration

Head-to-head Comparison: ReviewXpo vs. Loox

Head-to-head Comparison: ReviewXpo vs. Loox

In the following chart, we have categorized important features and their availability on both of these apps. Take a look:

Both of the apps provide robust solutions for review management. ReviewXpo offers tons of choices to users. Whereas Loox prioritizes visual presentation more with some customizable controls.

Considering all the facts including price and AI features, ReviewXpo stays ahead of the competition. Let’s discuss in detail both of these apps.

Detailed Comparison Between ReviewXpo and Loox

Detailed Comparison Between ReviewXpo and Loox

These review management apps come with the basic intention of collecting and managing reviews for your e-commerce store. But the integration of AI and automation makes the difference between these two apps. Let’s talk about them:

Review Collection

This app imports existing and new reviews from various sources. It sends automated review requests with discount offers. You can import reviews with a click.

Loox: Loox on the other hand offers easy imports from some marketplaces. It also provides automated review requests for photo/video reviews with discount offers.

Visual Presentation

ReveiwXpo: ReviewXpo offers eye-catching and customizable widgets, email templates, and much more.

Loox: Loox mainly focuses on visual aesthetics. It offers various types of widgets and layouts to furnish your store while displaying reviews.

Discount Incentives

ReviewXpo: With this app, you can send personalized or automated review request emails with attractive discount offers. Mainly, ReveiwXpo takes care of sending and tracking review requests automatically.

Loox: Loox also offers manual and automated control of sending review requests with different email templates and layouts.

Ease of Use

ReviewXpo: ReviewXpo gives you the control to manage your reviews in some clicks. It offers easy installation, easy onboarding, and AI-powered features to ease your effort. You don’t have to spend hours on the app, while most vital tasks are being taken care of by this app. 

Loox: Loox comes with easy installation and operation. You can manage to collect, manage, and display reviews easily on your store.

SEO Optimization

ReviewXpo: The app optimizes reviews for search engines. So that you stay on top of the search. The feature boosts your online presence. 

Loox: Loox provides Google shopping integration to improve your search rankings.

AI Features
ReviewXpo: ReviewXpo stands out because of its AI features. From AI-generated replies to analyzing and optimizing reviews for your store, everything is made easy and automated with AI. 

Loox: Another downside of Loox is, it doesn’t provide any automated control or AI features to users.

Customization Options
ReviewXpo: This app offers tons of customizable widgets, and layouts to furnish your store. 

Loox: With this app, you’ll be able to display reviews with some types of widgets and layouts.

ReviewXpo: ReviewXpo offers affordable and competitive pricing categories according to your budgetary plans. You can start collecting reviews at a free cost with some basic features. The plans are:

  • You will get the basic features free of cost with the Free Forever Plan.
  • The Growth plan starts at $15 per month.
  • The Pro plan starts at $49 per month.
  • The Power plan comes at $115 per month.

Loox: Loox on the other hand comes with some pricing plans with no free plan. You have to go for subscription plans to enjoy advanced features. With a 14-day free trial, Loox offers some pricing plans. They are:

  • Loox’s Beginner plan starts at $9.99 a month.
  • Its Scale plan starts at $34.99 a month.
  • Loox’s Unlimited starts at 50% off $299.99 a month.

The comparison between these two apps depicts the gaps between some useful features. As you can see, ReviewXpo offers much more functionality while paying less. 

Moreover, Loox doesn’t offer any kind of free plan, and the pricing plans are slightly higher than ReviewXpo, considering the availability of features. 

ReviewXpo offers the best solutions for review management and value-for-money services for your business.

Which One You Should Go With?

Okay, you’ve seen what ReviewXpo and Loox have to offer, now which one you should actually go with?

Well, if you’re up for AI-powered customer interactions while having automated review requests and seamless review collection, ReviewXpo is the way to go.

Don’t just waste hours on apps for review collection, Let ReviewXpo take charge and make things easy for you.

Loox offers a visual presentation with an array of widgets and layouts. But lacks in giving you seamless automation. ReviewXpo’s AI-powered features ease review management and let you focus on other areas of your business.

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By Editorial Team


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