"First Review Request" is an auto-email feature that enables you to send a review request email to the customer. The customers will be notified to post a review if they haven’t posted one after the purchase. This will help to increase your shop growth.
To enable this feature, please follow these instructions;
Step 1: From Shopify admin, open your ReviewXpo App “Menu” and click “Review Request”.
Step 2: Select “Reminder Settings” from the drop-down menu.
Step 3: Turn on the toggle switch for email requests for “First Review Request”.
Now your customers will get email requests to post reviews. A “Write a review” button in the email section will redirect them to the review page to ease the process and improve customer experience.
For further queries please contact us, we'll always be there to help you!
ReviewXpo is an easy-to-use Shopify product reviews app to collect, showcase, engage & grow customer product reviews.
