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How to customize the content of photo/video review request email?

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Having a visual attachment with the product reviews certainly increases the authenticity of those reviews. In this case, sending personalized review request emails to customers for photo/video reviews comes in handy.

Please follow these steps to customize your photo/video review request emails with “ReviewXpo product reviews app”.

Step 1: From Shopify admin, open your ReviewXpo App “Menu” and click “Customize Emails Content”.

Step 2: Select “Email Content” .

Step 3: Click on the drop-down arrow with the “Request for Photo/Video Review ” option.

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Step 4: Update the content (i.e, Email Subject, Email Content, Button Text) to your preference and click “Save”.

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Now customize your email content to your preferences and add value to your review section with more photo and video reviews. To set the timing of your photo/video review requests, check How to set request timing for photo/video review?

For further queries please contact us, we'll always be there to help you!