Knowledge base for reviews on your Shopify store

Having a visual attachment with the product reviews certainly increases the authenticity of those reviews. In this case, sending personalized review request emails to customers for photo/video reviews comes in handy.

Please follow these steps to customize your photo/video review request emails with “ReviewXpo product reviews app”.

Step 1: From Shopify admin, open your ReviewXpo App “Menu” and click “Emails”.

Step 2: Select “Email Content” from the drop-down menu.

Step 3: Click on the drop-down arrow with the “Request for Photo/Video Review ” option.

Step 4: Update the content (i.e, Email Subject, Email Content, Button Text) to your preference and click “Save”.

Now customize your email content to your preferences and add value to your review section with more photo and video reviews. To set the timing of your photo/video review requests, check How to set request timing for photo/video review?

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