Yes, you can mark a request email as completed if you don’t want ReviewXpo to send further review request emails to that particular customer. To do that, please follow these simple instructions;

Step 1: From Shopify admin, open your ReviewXpo App “Menu” and click “Collect Reviews”.

Step 2: Select "All Request Emails" and click the "Action" icon for the requested email you want to mark as verified.

Step 3: Select "Mark as complete" and a modal window will pop up.

Step 4: Choose “Yes” from the modal window.

Now that particular customer won’t receive any further review request emails from the ReviewXpo app!

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For further queries please contact us, we'll always be there to help you!