How to Set Up And Manage Custom Questions for Customers to Answer When They Give Review
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Discover how to set up custom questions for your reviews widget and gain valuable insights from your customers. Let's dive in!
-First, Navigate to the ReviewXpo dashboard and scroll down to Reviews > Settings.
-Access Custom Questions.
-Select "Manage Question" to add new inquiries.
-Here, customize your questions, specify response formats, designate placeholder text, indicate whether responses are required, and even opt for privacy settings.
-Once you've tailored your questions to perfection, simply click "Save Question" and your changes will be saved seamlessly.
![](https://cdn.prod.website-files.com/63282b49b55cb5f18389d1c3/65debd8942b2729fc9cbaf32_Video_2024-02-27_150840-ezgif.com-video-to-gif-converter.gif)
Now you can check it yourself when you go to the review section of your store.
![](https://cdn.prod.website-files.com/63282b49b55cb5f18389d1c3/65dec1cac45187dc7c6905a0_Video_2024-02-27_164512-ezgif.com-video-to-gif-converter.gif)
You can check the response from your end by going to The ReviewXpo Dashboard> Reviews> All Reviews and view any review.
![](https://cdn.prod.website-files.com/63282b49b55cb5f18389d1c3/65dec390af0443c52b458bb6_2024-02-28_110503.png)
Hope you found this article helpful. If you need any help, feel free to reach us via the live chat.