ReviewXpo also offers a feature by which you can customize the "Reply to review" email content and let your customers know you care. To customize this feature, please proceed with the following steps;

‍Step 1: From Shopify admin, open your ReviewXpo App “Menu” and click “Reviews”.

Step 2: Select “Other Settings” and click “Review Reply”.

Step 3: Go down to “Reply to Review” and enable the "Button".

Step 4: Now go to “Collect Reviews” click on “Email Content” and click “Reply to Review”.

‍Step 5: Customize the email notification to your preference and click "Save".

‍Now you can engage with your customers more effectively and let them know that you haven’t missed their opinions!

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‍For further queries please contact us, we'll always be there to help you!