No need to worry if your customer hasn’t posted a review after the “First Review Request” email notification. ReviewXpo allows you to send another automated “Follow Up Review Request” email with a discount offer to your preference. Please proceed with these steps to provide them with discount coupons;
Step 1: From Shopify admin, open your ReviewXpo App “Menu” and click “Review for Discount”.
Step 2: From “Discount for Follow Up Review” select the discount type and a modal window will pop up.
Note: ReviewXpo offers two types of discount codes.
We will be using “Auto Generated Single Use” for demonstration.
Step 3: From the modal window, customize the discount options to your preference and click “Save”.
Note: Discount Customization Options;
Now customers will get a discount coupon if they have posted a review using the “Write a Review” button from the follow up review request email.
Keep using ReviewXpo Shopify review app.
For further queries please contact us, we'll always be there to help you!