How do you offer a discount with follow-up review requests?
![Changelog Thumb](https://cdn.prod.website-files.com/6318879228a24112c8f1f117/6516deabe3162f73f9f16023_change-log-header.jpg)
No need to worry if your customer hasn’t posted a review after the “First Review Request” email notification. ReviewXpo allows you to send another automated “Follow Up Review Request” email with a discount offer to your preference. Please proceed with these steps to provide them with discount coupons;
Step 1: From Shopify admin, open your ReviewXpo App “Collect Reviews” and click “Review for Discount”.
![](https://cdn.prod.website-files.com/63282b49b55cb5f18389d1c3/667a5e7d3ba1f8e4cc92bda7_2024-06-25_115951.png)
Step 2: From “Discount for Follow Up Review” select the discount type and a modal window will pop up.
![How do you offer a discount with follow-up review requests_Screenshot_2](https://cdn.prod.website-files.com/63282b49b55cb5f18389d1c3/63e371945d64f409ed4315ab_How%20do%20you%20offer%20a%20discount%20with%20follow-up%20review%20requests_Screenshot_2.png)
Note: ReviewXpo offers two types of discount codes.
- “Auto Generated Single Use” provides each customer with a unique discount code for one-time use. And,
- “Single Code For All” offers customers the same discount code.
We will be using “Auto Generated Single Use” for demonstration.
Step 3: From the modal window, customize the discount options to your preference and click “Save”.
![How do you offer a discount with follow-up review requests_Screenshot_3](https://cdn.prod.website-files.com/63282b49b55cb5f18389d1c3/63e37083c5fb2ef530df3033_How%20to%20offer%20a%20discount%20for%20review%20submission_Screenshot_3.png)
Note: Discount Customization Options;
- Discount Type: You can choose the percentage of the product price or a Fixed amount.
- Discount Value: You can customize how much discount you want to avail for the customers.
- Active Date: Activation Date and Time of the discount code is also customizable.
- Expired Date: Choose the expiration date and time of the product code. End of that given period, the code will be invalid.
Now customers will get a discount coupon if they have posted a review using the “Write a Review” button from the follow up review request email.
Keep using ReviewXpo Shopify review app.
For further queries please contact us, we'll always be there to help you!