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How do you offer a discount with follow-up review requests?

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No need to worry if your customer hasn’t posted a review after the “First Review Request” email notification. ReviewXpo allows you to send another automated “Follow Up Review Request” email with a discount offer to your preference. Please proceed with these steps to provide them with discount coupons;

Step 1: From Shopify admin, open your ReviewXpo App “Menu” and click “Review for Discount”.

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Step 2: From “Discount for Follow Up Review” select the discount type and a modal window will pop up.

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Note: ReviewXpo offers two types of discount codes. 

  • Auto Generated Single Use provides each customer with a unique discount code for one-time use. And,
  • Single Code For All” offers customers the same discount code. 

We will be using “Auto Generated Single Use” for demonstration.

Step 3: From the modal window, customize the discount options to your preference and click “Save”.

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Note: Discount Customization Options;

  • Discount Type: You can choose the percentage of the product price or a Fixed amount.
  • Discount Value: You can customize how much discount you want to avail for the customers. 
  • Active Date: Activation Date and Time of the discount code is also customizable.
  • Expired Date: Choose the expiration date and time of the product code. End of that given period, the code will be invalid.

Now customers will get a discount coupon if they have posted a review using the “Write a Review” button from the follow up review request email. 

Keep using ReviewXpo Shopify review app.

For further queries please contact us, we'll always be there to help you!